Flight Statistics (since 1/1/2009)

Tuesday, May 6, 2008

Blowing My Own Trumpet?

A while back I blogged about the free WiFi available at airline clubs, decrying the lack of free access at the Delta Crown Rooms. You will also see that I did have to eat crow, after getting a reply from Delta to my email to Customer Service. In this reply, they indicated that free access had been available on request since some time last year. I thought that I must have missed a communication from Delta somewhere, but a week or two ago I received a general marketing email, highlighting....free WiFi at the crown Rooms.

Did my email to Customer Service (including the link I put in it to this blog) cause Delta to realize that they needed to publicize this benefit?

No comments: